GENERAL CLERK I, II
Major Duties: These positions are assigned to the Lincoln Place (one each category) and Springfield Warehouse (one each category) locations. Work shall require the application of experience and judgment in selecting procedures to be followed and in searching for, interpreting, selecting, or coding items, to be entered from a variety of source documents. Filing documents in an extensive alphabetical file.
Essential duties and responsibilities include the following: The mail room clerk (General Clerk I, II) supports all mailroom room functions for the program. Receive mail and packages during normal hours of operation; inspects, X-Ray, date stamp, sort, and route mail to the final recipient. Ensures outgoing mail is sealed and has the proper postage applied. Required to perform duties within and on the DEA warehouse Negative Mail Pressure Suite utilized for screening all mail and packages received for chemical and biological dangers. Will perform start up and routine operator care and maintenance each day prior to use. Utilizes controlled mail tracking software to receive, deliver, track, and provide current and historical data as necessary. Collects and organizes all supporting mail documentation for filing as necessary. Logs classified and unclassified Department of State (DoS) mail, registered mail, USPS overnight express mail, certified mail, and any other mail as directed. Prepares mail and packages for shipment to field offices and other Government agencies and address as necessary. Distributes and collects mail, determine and affix postage and maintain records on postage, registered mail and packages without direct supervision. These positions are required to use SCLogic. Complies with and supports established procedures to encompass inbound and outbound mail processing, including unclassified and classified mail up to and including TOP SECRET and using proper handling procedures for all classified mail in addition to overseeing pickup and delivery schedules. Selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. Typical duties include: assisting in a variety of administrative matters; maintaining a wide variety of records; verifying statistical reports for accuracy and completeness; compiling information. Can be expected to operate independently on occasion, with little or no supervision. Is expected to have knowledge in all mailroom operations. Serves as the lead clerk in both locations providing oversight and training to other mail clerks. Duties may also include maintaining a variety of records: Postage Meter, FedEx Account and Incoming/Outgoing Mail. Verifies statistical reports for accuracy and completeness. Must compile information pertaining to the Monthly Deliverable Report. Types various documents using the latest version of Word Perfect, MS Word, etc. and proofreads reports, correspondence, forms, etc. using word processing equipment. Answers the telephone, takes and relays messages and responds to phone inquiries. Assists at counter answering questions and helping the public with information on a variety of mail management issues. Assists in the completion of forms and the retrieval and research of documents. Organizes and maintains files of records and correspondence of both a routine and confidential nature. Receives a variety of documents, computer entry, document filing, and posts changes to permanent record books balancing the resulting figures against print-outs. The position(s) shall perform simple posting to individual logs, open mail items, run items to be mailed through metering machines and calculate and post charges to departmental accounts. Some subject matter knowledge is required, but the clerk must be capable of quickly choosing the proper and appropriate procedure for each task. These positions are required to use SCLogic. Other services within the scope of work may be assigned as required by the COR through the contractor Program Supervisor.
Qualifications: High school diploma or equivalent. Shall be able to read, write and speak English fluently, and be fully trained in the requirements of this contract. Knowledge and experience using the latest version of MS Word, Excel, etc. in the Windows XP environment. Shall possess the general knowledge of an office environment. Shall be physically able to perform the assigned work which includes pushing a loaded mail cart up to the equivalent of four miles daily, lift bins and bags during mail delivery. Must be able to lift up to 50 pounds per package and maneuver up to 75 pounds. General Clerk I shall have a minimum of one year general office experience, General Clerk II, III shall have a minimum of three years general office
experience, mailroom, FEDEX, and U.S. Postal experience or a similar environment.
General Clerks I, II will require a Top Secret Security Clearance.